Assistant Manager (03143) - 5113 Florida 674 suite 117

Domino's Franchise•Wimauma, FL

About The Position

The Assistant Manager assists the General Manager with coordinating store operations and taking ownership of team tasks and assignments. The role supports day-to-day operations, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, time management, and marketing. The Assistant Manager sets an example for the team, mentors and develops other managers, encourages current team members, recruits new employees, and ensures that store policies, procedures, cleanliness, professional appearance, and Domino’s image standards are maintained. The position also involves providing excellent customer service and effective service recovery, and maintaining dependable attendance and punctuality. General store duties include learning and training operational tasks; operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the store and equipment. The job requires communication and basic math skills, handling cash, entering orders by computer or touchscreen, and working independently and with others under pressure while meeting quality standards. Physical duties may include prolonged standing, short-distance walking, lifting and carrying deliveries weighing up to 50 pounds, pushing or pulling trays, occasional climbing, and frequent bending, crouching, reaching, and hand use. The job description also includes delivery duties: driving products to customers, delivering flyers and door hangers, navigating delivery areas and stairs, and working in varying or adverse weather conditions. Delivery duties require a valid driver’s license, a qualifying driving record, and access to an insured vehicle.

Requirements

Knowledge of operational tasks and ability to train others in those tasks.
Ability to operate all equipment.
Ability to stock ingredients and supplies, prepare products at an advanced pace, receive and process telephone orders, take inventory, complete paperwork, and clean the store and equipment.
Communication skills, including the ability to understand and give written instructions and communicate verbally with customers and coworkers in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
Dependable transportation to and from work.
For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain and delivery sites while carrying products.
Ability to perform the physical demands described, including standing, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

Assist the General Manager in coordinating store operations and completing assigned tasks.
Support day-to-day operations, including cost, inventory, and cash controls.
Maintain customer relations and provide great customer service and effective service recovery.
Staff the store, complete paperwork, and support food and time management.
Set an example for team members, mentor the team, and help develop additional managers.
Encourage current team members and recruit new people.
Follow company policies and procedures and expect the same from the crew.
Maintain professional appearance, Domino’s image standards, attendance, and punctuality.
Keep the store and equipment clean and support store marketing.
Learn, perform, and train operational tasks; operate equipment; stock ingredients; prepare products; process orders; and complete inventory and related paperwork.
Deliver products by car to customers and deliver flyers and door hangers, as required.