About The Position

The Assistant Manager is responsible for everything that happens during their shift at a Domino’s Pizza store. This includes managing staffing, paperwork, cost controls, cash, inventory, food, customer relations, schedules, cleanliness, marketing, profitability, and adherence to company policies and standards. The manager is expected to set an example for the crew and provide great customer service. The role also involves general store team member duties, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. Work involves both office paperwork and active store duties. Conditions may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, and repeated bending.

Requirements

  • Exercise judgment and multitask.
  • Have math skills, including the ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Have verbal, writing, and telephone skills for taking and processing orders.
  • Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Have transportation to and from work and maintain punctual attendance.
  • Meet the physical requirements of the role, including standing for most tasks and lifting deliveries weighing up to 50 pounds.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Manage staffing and complete paperwork.
  • Control costs, cash, and inventory.
  • Manage food and work to a schedule.
  • Maintain the store’s image, cleanliness, and adherence to standards and policies.
  • Provide great customer service and manage customer relations.
  • Support marketing and profitability.
  • Operate store equipment, stock ingredients, and prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
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