Assistant Manager

Nolan Living•Hilliard, OH
•Onsite

About The Position

Nolan Living is hiring a detail-oriented Assistant Manager for its Operations department in Hilliard, Ohio. The role supports the day-to-day financial, administrative, leasing, and operational functions of a residential community. The Assistant Manager receives and records payments, manages resident accounts and delinquencies, prepares financial reports, supports leasing and resident service, and assists with staff oversight while ensuring company policies and procedures are followed. The position is full-time, non-exempt, and scheduled for 40 hours per week, Monday through Friday, with Saturdays as needed. Compensation is $23–$25 per hour plus commission.

Requirements

  • At least 2 years of experience as a leasing agent and assistant manager.
  • Strong financial and administrative skills.
  • Ability to handle cash and manage confidential information.
  • Excellent communication and organizational abilities.
  • Proficiency in data entry and reporting.
  • Ability to multitask and thrive in a fast-paced environment.
  • Knowledge of fair housing laws and property operations.
  • High school diploma or GED, or at least 6 months of relevant experience.
  • Valid U.S. driver's license.
  • Background check and E-Verify required.

Nice To Haves

  • Prior Yardi experience.

Responsibilities

  • Receive, record, and deposit rent and fees daily.
  • Post payments, process refunds, and reconcile ledgers.
  • Manage delinquencies and initiate eviction processes as needed.
  • Prepare and distribute resident statements and utility billing.
  • Complete daily, weekly, and month-end financial reports.
  • Assist with audits and ensure financial accuracy.
  • Support leasing efforts and respond to resident inquiries.
  • Maintain confidentiality of financial and resident information.
  • Assist the Property Manager with staff oversight and operations.
  • Ensure compliance with company policies and procedures.

Benefits

  • Commission of $100 per lease or renewal for leases over 6 months and $50 per lease or renewal for leases under 6 months.
  • On-site housing discount starting at 30%, increasing with tenure.
  • Generous PTO and vacation time.
  • Up to 15 paid holidays.
  • 401(k) with company match.
  • Health, dental, and vision insurance.
  • Company-paid life insurance.
  • Health Savings Account with company match.
  • Flexible Spending Account.
  • Employee Assistance Program.
  • Ongoing training and career development.
  • Competitive pay with growth potential.
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