Assistant Manager(01970) -110 E 4th St

Domino's Franchise•Northfield, MN

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects team members to do the same. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and supporting profitability. The position also includes general store team member duties such as operating equipment, stocking ingredients, preparing products, processing phone orders, taking inventory, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires working with customers and coworkers, handling orders and payments, entering orders by computer keyboard or touch screen, and performing physical store and delivery-related tasks. Delivery duties include transporting products to customers and distributing flyers and door hangers. Advancement opportunities may include moving to General Manager, franchisee, or Manager of Corporate Operations.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to navigate to addresses within the designated delivery area and handle delivery conditions such as multi-story buildings and adverse terrain.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, driving, and frequent hand use.

Responsibilities

  • Manage all activities during the assigned shift.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Set an example for crew members and follow company policies and procedures.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image, standards, cleanliness, and customer service.
  • Support marketing and store profitability.
  • Operate store equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers.
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