4th Manager

Yoke's Fresh Markets•Spokane Area, WA

3d•Onsite

About The Position

The 4th Manager guides and empowers store associates and models active guest engagement to provide welcoming, professional service. The role supports store operations, sales, merchandising, food safety, security, cash management, and associate development. In the absence of the Store Manager, Assistant Manager, or Third Manager, this position assists in managing associates and is responsible for the store’s overall direction, coordination, and evaluation. The position includes supervising and working as a cashier, coordinating grocery merchandising and stocking, assisting with grocery paperwork, ordering, inventory preparation, and store cash management, and responding to guest concerns. The 4th Manager helps ensure compliance with company policies, laws, safety requirements, food-handling practices, and established security, sales, and recordkeeping procedures. This role requires leadership, effective communication, sound judgment, guest service, and the ability to perform the physical tasks described in the posting. The work environment may occasionally include exposure to outside weather conditions, and the noise level is usually moderate.

Requirements

High school diploma or GED, or at least two years of related experience and/or training, or an equivalent combination of education and experience.
Must be at least 21 years old.
Valid Driver’s License or State I.D. Card.
Valid Food Handler’s Card.
Ability to read and interpret business, professional, technical, and regulatory materials; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
Ability to communicate effectively and pleasantly with guests, vendors, and associates under all circumstances.
Mathematical ability to manage a profitable operation, including fractions, percentages, ratios, proportions, and American money, weight, and volume measurements.
Ability to follow written or oral instructions, solve practical problems, and interpret instructions where limited standardization exists.
Ability to perform the essential duties sufficiently, with reasonable accommodations where applicable.
Ability to stand for prolonged periods and perform the listed physical activities, including walking, handling, reaching, climbing, balancing, stooping, kneeling, crouching, crawling, tasting, smelling, talking, and hearing.
Ability to continuously lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Required vision abilities include close, distance, and color vision; peripheral vision; depth perception; and adjustment of focus.
Follow safety standards, use required personal protective equipment, understand ergonomic and chemical hazards, safe lifting, lockout/tag out procedures, and emergency protocols.
Must not willfully engage in unsafe behaviors that pose a direct threat to the health and safety of self or others.

Nice To Haves

Yoke’s provides First Aid Certification training.
Optional Hepatitis A vaccination is provided by Yoke’s Pharmacy.

Responsibilities

Create a welcoming atmosphere and represent the company positively in the community.
Promote sales through guest conversations, product recommendations, and information about promotions and services.
Report for assigned shifts on time and regularly, communicate clearly, and provide service and leadership.
Follow company policies, confidentiality requirements, and applicable local, state, and federal guidelines; advise appropriate personnel of discrepancies.
Identify associates who show potential or interest in increased responsibility and support their development.
Monitor food safety practices across food-handling departments, ensure managers and leads are trained, check associates’ work, and provide corrective action when needed.
Guide front-end and perimeter department operations, including supervising and working as a cashier to maintain service levels.
Coordinate grocery merchandising and stocking needs and maintain high merchandising and stocking standards.
Respond to guest complaints and inquiries, and empower associates to use “This One’s On Us” cards.
Secure the store and perform as Store Manager when the Store Manager or Assistant Store Manager is absent.
Ensure associates comply with established security, sales, and recordkeeping procedures.
Assist with grocery paperwork, merchandising, stocking, ordering, inventory preparation, and store cash management.
Participate in the store’s accident-reduction plan, monitor hazards, and promptly clean or assign cleanup of spills.
Assist in managing associates throughout the store when the Store Manager, Assistant Manager, or Third Manager is absent; support overall store direction, coordination, and evaluation.
Train associates; plan, assign, and direct work; reward and discipline associates; address complaints and resolve problems.
Apply company policies and applicable laws, and continue to develop leadership and communication skills.
Report accidents within 24 hours and follow the company’s safety standards and emergency procedures.

Benefits

Employee Stock Ownership Plan (ESOP), 100% company paid.
DailyPay, allowing employees the option to access pay today.
401(k) with company matching up to 4%, if elected.
Medical, dental, vision, and life insurance, including a no-deductible medical option.
Company-paid life insurance for full-time employees working 30 hours.
Voluntary insurance products.
Health Savings Account (HSA).
Paid holidays.
Vacation time.
Bereavement and jury duty pay.
Paid Sick & Safe Leave, earned at one hour for every 40 hours worked.
Paid Family & Medical Leave.
Employee Assistance Program (EAP).