4th Manager

Yoke's Fresh Market (Yoke's Fresh Markets) • Spokane, WA

1d • Onsite

About The Position

The 4th Manager provides guidance and empowerment to store associates and models active guest engagement to ensure excellent hospitality and professional service. The role supports the store’s sales and growth, embraces company values, and contributes to a welcoming environment and shared success.

The position supports front-end and perimeter operations, grocery merchandising and stocking, food safety, guest service, security, recordkeeping, cash management, and store safety. The 4th Manager may perform as Store Manager when the Store Manager or Assistant Store Manager is absent and may assist in managing and directing the store in the absence of the Store Manager, Assistant Manager, or Third Manager. The role includes training, assigning and directing work, addressing associate concerns, and enforcing company policies.

The role requires a high school diploma or GED, or at least two years of related experience and/or training, or an equivalent combination. Candidates must be at least 21 years old and have a valid driver’s license or state ID and a valid food handler’s card. Yoke’s provides First Aid certification training and additional company training. The work includes prolonged standing and a range of physical activities, including lifting up to 50 pounds occasionally. Occasional exposure to outside weather conditions may occur; noise is usually moderate.

Requirements

• High school diploma or GED, or a minimum of two years of related experience and/or training, or an equivalent combination of education and experience.
• Must be at least 21 years old.
• Valid driver’s license or state ID card.
• Valid food handler’s card.
• Ability to communicate effectively and pleasantly with guests, vendors, associates, managers, clients, and the public.
• Ability to read and interpret business materials, technical procedures, and governmental regulations; write reports, correspondence, and procedure manuals; and present information and respond to questions.
• Ability to perform practical mathematical calculations involving fractions, percentages, ratios, proportions, American money, and units of weight and volume.
• Ability to use common-sense reasoning, follow written and oral instructions, and solve practical problems in situations with limited standardization.
• Ability to meet the physical demands of the job, including prolonged standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, crawling, and lifting or moving items up to 50 pounds occasionally.
• Ability to follow safety standards, use personal protective equipment when required, and observe safe lifting, ergonomic, chemical, lockout/tag-out, and emergency procedures.

Responsibilities

• Report for assigned shifts on time and regularly, communicate clearly, perform assigned duties safely, and provide service and leadership.
• Promote sales through guest conversations, product recommendations, and information about promotions and services.
• Follow company laws, policies, confidentiality rules, and applicable local, state, and federal guidelines; report discrepancies to the Store Manager or appropriate personnel.
• Identify and support associates who show promise or interest in increased responsibility.
• Maintain food safety through proactive risk identification and prevention, training food-handling department managers and associates, monitoring practices, checking work, and providing corrective action.
• Guide front-end and perimeter department operations, including supervising and working as a cashier to ensure service levels.
• Coordinate grocery merchandising and stocking needs and maintain high standards.
• Respond to guest complaints and inquiries.
• Empower associates to use “This One’s On Us” cards to improve the guest experience.
• Secure the store and perform as Store Manager when the Store Manager or Assistant Store Manager is absent.
• Ensure associates comply with established security, sales, and recordkeeping procedures and practices.
• Assist with grocery paperwork, merchandising, stocking, ordering, inventory preparation, and store cash management.
• Participate in the store’s accident reduction plan by monitoring hazards, ensuring spills are cleaned promptly, and recognizing and following safety, equipment, protective gear, emergency, and health-code procedures.
• Assist in managing associates throughout the store in the absence of the Store Manager, Assistant Manager, or Third Manager, including overall direction, coordination, and evaluation of store operations.
• Perform supervisory responsibilities in accordance with company policies and applicable laws.
• Train associates; plan, assign, and direct work; reward and discipline associates; address complaints; and resolve problems.
• Use and develop leadership and communication skills when addressing associate matters.
• Understand, implement, and enforce company policies.
• Report accidents within 24 hours and follow company safety standards.

Benefits

• Employee Stock Ownership Plan (ESOP), 100% company paid.
• DailyPay, allowing employees the option to work and get paid today.
• 401(k) with company matching up to 4%, if elected.
• Medical, dental, vision, and life insurance, including a no-deductible medical option.
• Company-paid life insurance for full-time employees working 30 hours.
• Voluntary insurance products.
• Health Savings Account (HSA).
• Paid holidays.
• Vacation time.
• Bereavement and jury duty pay.
• Paid Sick & Safe Leave, accrued at one hour for every 40 hours worked.
• Paid Family & Medical Leave.
• Employee Assistance Program (EAP).
• First Aid certification provided by Yoke’s.
• Optional Hepatitis A vaccination provided by Yoke’s Pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED