Assistant Manager(02589)- 1004 E 4th Street

Domino's Franchise•Mount Vernon, IN

About The Position

The Assistant Manager is responsible for everything that happens during a shift and serves as an example for the crew by following company policies and procedures and expecting the same from team members. The role involves staffing, paperwork, cost and cash controls, inventory and food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, attendance, and profitability. Reliable transportation to and from work is required. The position also carries out general store-team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. The work requires customer and coworker communication, basic math and cash-handling skills, precise hand-eye coordination, computer or touchscreen order entry, and—when making deliveries—navigation skills and the ability to reach customer locations across varied terrain. Work conditions may include exposure to adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, driving, and frequent use of the hands and arms. Delivery duties include taking products to customers and distributing flyers and door hangers. A valid driver’s license with a safe driving record and access to an insured vehicle usable for delivery are required.

Requirements

Ability to use judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and hand-eye coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touchscreen.
For delivery duties, navigational skills to read maps and locate addresses, and ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Reliable transportation to and from work.
For delivery duties, a valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
Ability to meet the described physical demands, including lifting deliveries weighing up to 50 pounds and navigating stairs when required.

Responsibilities

Oversee everything that happens during the assigned shift.
Set an example for the crew and follow all policies and procedures while expecting the crew to do the same.
Handle staffing and paperwork.
Manage cost controls, cash control, inventory, and food.
Work to a schedule and maintain attendance and punctuality.
Maintain the store’s image, standards, and cleanliness.
Provide great customer service and manage customer relations.
Contribute to marketing and store profitability.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
Deliver products by car to customers’ doors and distribute flyers and door hangers when performing delivery duties.