Teller (4th Street)

Hilltop Holdings•Lubbock, TX

1d•Onsite

About The Position

PlainsCapital Bank is seeking a Teller at its 4th Street branch to process a variety of financial transactions and provide excellent customer service. The Teller processes transactions accurately while maintaining a courteous, professional disposition. Duties include cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments, and preparing change orders. The position also involves branch opening and closing, cash and ATM balancing, verifying customer information, handling currency and coin, processing mail and deposits, and scanning and uploading documents. Other duties may be assigned as required.

Requirements

High school diploma, GED, or equivalent.
At least six months of previous cash, sales, and/or customer service experience.
Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, and division, using basic calculator skills.
Excellent verbal, written, and interpersonal communication skills.
Excellent time-management, organizational, and problem-solving skills, with the ability to multitask and work in a deadline-driven environment.
Excellent PC skills, including word processing and spreadsheets using Microsoft Office products, as well as custom applications and systems.

Responsibilities

Provide excellent customer service, promptly acknowledge customers, maintain a friendly and courteous disposition and professional image, and accurately process transactions.
Process transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments, and preparing change orders.
Inform customers about bank products and services, including features and benefits, and refer customers to appropriate staff.
Perform scheduled branch opening and closing duties in accordance with security and dual-control requirements.
Maintain and balance the daily cash drawer and other receipts; balance the ATM when required; and assist with vault, TCD, and/or TCR balancing.
Verify customer signatures, account ownership, and identification; use the banking system to obtain account numbers and balances and research transaction questions.
Wrap and bag coin, verify currency, mix new currency, and turn in mutilated currency.
Process mail, night-drop, and ATM deposits.
Scan and upload documents for forwarding or uploading to the appropriate file or department.
Perform other duties as required.