Assistant Manager

Fortis Property Management • North Birmingham, AL

1d

About The Position

The Assistant Manager assists the Community Manager in meeting the community’s goals and objectives efficiently and profitably, while supporting resident satisfaction and well-being. The role contributes to leasing, resident care and service, financial operations, and accurate maintenance of property-management records and systems. The Assistant Manager works with leasing staff, maintenance technicians, groundskeepers, and the maintenance supervisor under the direction of the property or community manager. In the Community Manager’s absence, the Assistant Manager manages the community. The role coordinates with the Community Manager in supervising on-site associates and outside contractors.

Requirements

• High school graduate or equivalent.
• Minimum of 1–3 years of multifamily property-management experience.
• Strong marketing and sales background.
• Knowledge of accounting system functions.
• Proficiency with property-management software such as Yardi, RealPage, MRI, or AppFolio.
• Computer skills, including Microsoft Word and Excel.
• Ability to interact successfully with people.
• Organizational skills.
• Strong oral and written communication skills.
• Good decision-making ability.
• Professional image.

Nice To Haves

• Two- or four-year college degree preferred.

Responsibilities

• Assist with preparing the annual operating budget.
• Collect rents and other income and control property expenses within budget guidelines.
• Ensure bank deposits are made according to company policies and procedures.
• Process invoices weekly and submit them to the Accounting Department with required paperwork after Community Manager approval.
• Perform on-site accounting functions.
• Collect and process community payroll.
• Provide superior customer service and resolve resident concerns.
• Help lease the property effectively and efficiently while promoting excellent resident care and service.
• Manage the community in the absence of the Community Manager.
• Adhere to and properly implement Fortis Property Management policies and procedures.
• Maintain thorough knowledge of the computer system and accurately maintain property-management records.
• Follow Fair Housing policies and procedures and applicable Life/Safety, ADA, OSHA, and EPA requirements.
• Coordinate with the Community Manager to supervise on-site associates and outside contractors.
• Perform other duties as needed or required.

Benefits

• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Referral program
• Employee rental discounts
• Competitive commission and bonus structure

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED