Assistant Manager(01262) - 3596 Clyde Park Ave

Domino's Franchise•Wyoming, MI

13h

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including store operations, team performance, customer relations, and adherence to company policies and procedures. The role involves supporting and developing team members while helping manage the store’s costs, inventory, cash, food, marketing, and profitability. Domino’s describes the position as an opportunity to build a management career, with potential progression to general manager and franchise owner. The Assistant Manager also performs hands-on store duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the store and equipment. The job requires customer and coworker communication, handling orders by phone and in person, working to schedules and quality standards, and maintaining attendance and punctuality. Work takes place in a restaurant environment with varying temperatures, food-related fumes and dust, hot equipment, sharp edges, moving mechanical parts, and occasional outdoor tasks in adverse weather. The role involves prolonged standing, frequent hand use and reaching, and lifting and moving supplies and food products.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Reliable transportation to and from work.
Ability to perform the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
Ability to lift and handle delivery cases weighing up to 50 pounds.

Responsibilities

Manage all activities and operations during assigned shifts.
Set an example for crew members and ensure company policies and procedures are followed.
Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
Work to schedules and maintain store standards, image, cleanliness, and quality control.
Provide great customer service and manage customer relations.
Support marketing efforts and store profitability.
Operate store equipment and stock ingredients from delivery areas into storage and work areas.
Prepare products and receive and process telephone orders.
Take inventory and complete related paperwork.
Clean equipment and the facility daily.
Communicate with customers and coworkers in person and by telephone.
Unload and move deliveries, stock shelves, and perform other physical store tasks.