General Manager(01262) - 3596 Clyde Park Ave

Domino's Franchise•Wyoming, MI

11h

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects team members to do the same. The role also covers staffing, paperwork, food management, scheduling, store standards and appearance, customer service, attendance, transportation, cleanliness, marketing, and profitability. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery-related duties and requirements, including delivering products by car, delivering flyers and door hangers, and having a valid driver's license and access to an insured vehicle. Work involves standing and walking for much of the shift, handling and carrying supplies and products, and occasional climbing, bending, crouching, and reaching. Conditions may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather during outside tasks or deliveries.

Requirements

Judgment, math skills, and the ability to multitask.
Ability to follow written instructions and give correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow all policies and procedures, expecting the same from team members.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image and adherence to standards.
Provide great customer service.
Maintain attendance and punctuality.
Maintain store cleanliness.
Support marketing and profitability.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers.