About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The Assistant Manager sets an example for the crew, follows company policies and procedures, and expects team members to do the same. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, and cleaning equipment and the facility. On-the-job orientation and training are provided.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions and communicate with customers and coworkers in person and by phone.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read maps and locate addresses in the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Valid driver's license and safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, climbing, bending, reaching, driving, and sustained hand use; deliveries may require carrying products up stairs.
  • Ability to work around variable temperatures and weather, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone; near, mid-range, depth, far, and night vision as needed for store work and driving; and distinguish hot from cold surfaces.

Responsibilities

  • Oversee all activities during the shift.
  • Manage cost controls, inventory, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures, while expecting the same of team members.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image and adhere to standards.
  • Provide great customer service.
  • Maintain attendance and punctuality.
  • Ensure transportation to and from work.
  • Maintain store cleanliness.
  • Support marketing and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service