FULL TIME Assistant Manager- Lansing Mall 12 & RPX

Regal • Delta Charter Township, MI

1d • Onsite

About The Position

The Assistant Manager is an hourly employee whose primary function is to operate and supervise a theatre and its employees, while representing Regal consistently with its mission statement and policies. The role supervises and develops non-management employees, performs staff positions as needed, supports theatre operations and guest satisfaction, and helps ensure compliance with company policies and applicable laws.

The position includes responsibility for theatre equipment and projection systems, safety and risk management, daily receipts, staffing and employee administration, operating costs and inventory, theatre maintenance, and movie marketing and scheduling. The Assistant Manager must maintain regular attendance, be available to open and close, and work weekends and holidays. The role requires completion or active participation in the management certification program, and familiarity with the ROM. Additional duties may be assigned by the General Manager or another senior manager.

Requirements

• High school diploma or equivalent, unless currently a high school student.
• At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential to theatre management, subject to VP approval.
• If assigned to sell or serve alcohol, be of legal age under state or local law, complete legally required training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
• Good public speaking skills and effective oral and written communication; ability to listen, respond clearly, and explain information.
• Ability to perform calculations quickly and accurately and identify and correct errors.
• Ability to identify problems, gather and evaluate relevant information, recognize alternatives, reach evidence-based conclusions, recommend solutions, work with minimal supervision, and perform under pressure or opposition.
• Experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets; ability to operate copiers and other office equipment and maintain filing systems and attention to detail.
• Dexterity using tools and equipment and ability to perform mechanical tasks as necessary.
• Ability to interface effectively with customers, the public, and coworkers, and to exhibit sensitivity to others' feelings.
• Ability to establish goals, budget time, and set priorities.
• Ability to meet the physical demands of the role, including regularly lifting up to 60 pounds.

Responsibilities

• Maintain regular and consistent attendance; be available to work weekends and holidays and to open and close the theatre.
• Uphold and administer all theatre policies.
• Train, develop, coach, and supervise non-management employees; perform all staff positions as required.
• Operate and maintain theatre projection and audio-visual equipment, including hardware, software, film handling, booth and projection systems, programming, and TMS operation.
• Keep required alcohol certification and training current when applicable.
• Monitor risk management, including employee and patron safety, loss prevention, emergencies, and the handling, reporting, and investigation of accidents.
• Ensure guest satisfaction.
• Count, deposit, and reconcile daily receipts, including cash, cards, coupons, gift cards, checks, discount tickets, and other applicable forms of payment or accountability.
• Know and comply with the dress code; complete or be in the process of completing the management certification program; review and understand the ROM.
• Interview, hire, schedule, coach, counsel, and suspend cast members with oversight from the General Manager or senior management; terminate employees after consulting the Human Resources Manager; administer applicable paperwork and follow human resources policies.
• Control direct operating costs; purchase and order concession, café, and other operating supplies; manage related inventory and auditing processes.
• Supervise theatre building and grounds maintenance, perform minor repairs, and obtain qualified personnel for larger maintenance issues.
• Market and promote feature film engagements; schedule movie show times and deliver them promptly to appropriate channels.
• Read and understand training materials on topics such as sexual harassment and discrimination.
• Perform additional duties as assigned by the General Manager or other senior manager.
• Directly supervise employees by training and coaching, planning and assigning work, directing work, appraising performance, rewarding employees, addressing complaints, and resolving problems; discipline employees under the direction of the General Manager or senior manager and interview and hire as directed.
• Communicate effectively with employees, vendors, corporate staff, customers, and the public; perform calculations accurately; identify problems and recommend solutions; use office software, copiers, and other office equipment; and establish goals, manage time, and set priorities.

Benefits

• Medical and prescription coverage with company contributions toward the cost, for eligible full-time employees.
• Life insurance and disability insurance at no charge.
• Dental, vision, and supplemental life insurance options for employees and dependents.
• Accident, critical illness, and hospital indemnity insurance.
• Vacation time and sick leave.
• Free movie passes and discounted concessions at Regal locations.
• 401(k) plan with company match for eligible team members age 21 or older who have completed six months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED