FULL TIME Assistant Manager- Lansing Mall 12 & RPX

Regal Theatres • Lansing, MI

11h • Onsite

About The Position

The Assistant Manager is an hourly employee responsible for operating and supervising a theatre and its employees, while representing Regal consistently with its mission statement and policies. The role includes supporting guest satisfaction, theatre operations, employee development, financial accountability, maintenance, and compliance. The Assistant Manager directly supervises an unspecified number of employees and performs supervisory responsibilities under company policies and applicable laws, with oversight from the General Manager or senior management where specified. The position requires regular attendance and availability to work weekends and holidays, as well as to open and close the theatre.

Requirements

• High school diploma or equivalent, unless currently a high school student.
• At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential subject to VP approval.
• If assigned alcohol sales or service duties at a theatre that sells alcohol, be of legal age under applicable state or local law and complete legally required training and certification, as well as Regal Responsible Beverage Server training on Regal Online University.
• Good public-speaking skills and effective oral and written communication with employees, vendors, and corporate staff; ability to listen, respond clearly, and explain information.
• Ability to perform calculations accurately and identify and correct errors.
• Ability to identify problems, gather relevant information, evaluate alternatives, reach evidence-based conclusions, recommend solutions, take initiative, work with minimal supervision, and perform under pressure or opposition.
• Proven experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
• Ability to operate copiers and other office equipment, devise and access filing systems, and maintain attention to detail.
• Ability to use tools and equipment dexterously and perform mechanical tasks as necessary.
• Ability to interact effectively with customers, the public, and coworkers, and show sensitivity to others.
• Ability to establish goals, manage time, and set priorities to achieve objectives.
• Ability to perform the physical demands of the role, including frequently standing, walking, sitting, using hands, reaching, and communicating; occasionally climbing or balancing and stooping, kneeling, crouching, or crawling; and regularly lifting up to 60 pounds.
• Vision sufficient for close and distance vision, peripheral vision, depth perception, and adjusting focus.

Responsibilities

• Uphold and administer all theatre policies and maintain regular, consistent attendance.
• Train, develop, coach, and supervise non-management employees; perform all staff positions as required.
• Operate theatre projection and audio-visual equipment, including hardware and software; handle film and perform required equipment maintenance.
• Maintain working knowledge of booth and projection systems, including maintenance, programming, TMS operation, and related projection skills.
• Ensure applicable alcohol certifications and training remain current, including required legal training and Regal Responsible Beverage Server training when assigned alcohol sales or service duties.
• Monitor risk management, including employee and patron safety, loss prevention, emergencies, and the proper handling, reporting, and investigation of accidents.
• Ensure guest satisfaction.
• Count, deposit, and reconcile daily receipts from all applicable payment and accountability methods.
• Follow the company dress code and review and understand the ROM.
• Interview, hire, schedule, coach, counsel, and suspend cast members with oversight from the General Manager or senior management; after consulting the Human Resources Manager, terminate employees as applicable.
• Administer applicable paperwork and uphold company Human Resources policies.
• Control costs and direct operating expenses; purchase and order concession, café, and other operational supplies; oversee inventory and auditing processes.
• Supervise theatre maintenance, including building and grounds where applicable; perform minor repairs and obtain qualified personnel for larger maintenance concerns.
• Market and promote feature film engagements, schedule movie show times, and deliver show times promptly to appropriate channels.
• Read and understand required training materials, including materials on sexual harassment and discrimination.
• Carry out additional duties assigned by the General Manager or another senior manager.
• Train and coach employees; plan, assign, and direct work; appraise performance; reward employees; address complaints and resolve problems; and, under senior management direction, discipline employees.
• As directed by the General Manager, participate in interviewing and hiring.
• Use office equipment and filing systems, maintain attention to detail, and perform mechanical tasks as necessary.

Benefits

• Medical and prescription coverage, with company contributions toward the cost.
• Life insurance and disability insurance at no charge.
• Dental, vision, and supplemental life insurance options for employees and dependents.
• Accident, critical illness, and hospital indemnity insurance.
• Vacation time and sick leave.
• Free movie passes and discounted concessions at Regal locations.
• 401(k) retirement plan with company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED