Full Time Assistant Manager - Valley Plaza Mall

Build-A-Bear Workshop • Bakersfield, CA

2d • $22 - $23 • Onsite

About The Position

As an Assistant Workshop Manager at Build-A-Bear, you will support the Chief Workshop Manager in store operations, including Guest service, staff management, and sales and marketing execution. The position helps drive store success while maintaining a positive experience for Guests and associates.

The Assistant Workshop Manager leads scheduled shifts, supports team development, oversees operational and inventory processes, and helps ensure the workshop follows company policies, safety procedures, merchandising standards, and business objectives. Performance is measured against annual store objectives and corporate goals, including financial results, Guest and associate experience, talent management, operational execution, collaboration, communication, and stakeholder feedback.

This role is based in a retail environment and requires a typical retail schedule, including days, evenings, weekends, and holidays. The work may take place in indoor or outdoor malls, strip centers, and other retail locations. The role involves sitting, standing, and moving around for at least eight hours a day, and lifting more than 25 pounds. The description notes that supervisors may assign additional duties and that the document does not create or alter an employment contract or at-will employment.

Requirements

• At least 2 years of store management experience with a successful history in a customer-centric business, preferably specialty retail.
• High school diploma.
• Basic understanding of common store technology solutions, including POS, scheduling, HRIS, and time and attendance systems.
• Ability to work a typical retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for at least eight hours a day.
• Ability to lift more than 25 pounds.

Nice To Haves

• 2–4 years of store management experience with a successful history in a customer-centric business, preferably specialty retail.
• Associate's degree or higher in business, management, or a related field.
• Thrives in a high-engagement Guest experience environment.
• Balances creativity and fun with accountability and dependability.
• Connects with and inspires others to drive results.
• Exercises common sense and sound judgment in ambiguous situations.
• Displays strong initiative and self-direction.
• Unites teams to deliver strong results.
• Works effectively in a dynamic and changing environment while remaining calm under pressure.
• Leads with a confident, extraverted style that enlivens, engages, and positively impacts individuals and groups.
• Maintains a positive outlook despite challenging circumstances.

Responsibilities

• Assist the Chief Workshop Manager with assigning daily work, managing break schedules, and setting task priorities; serve as a role model leader.
• Assist the Chief Workshop Manager with hiring and promotion decisions by providing feedback and recommendations on applicant selection and staff advancement.
• Lead and inspire the team during scheduled shifts and enforce and follow company policies, procedures, and standards.
• Identify and promptly communicate possible policy violations to the Chief Workshop Manager and/or District Manager; recommend and assist with corrective actions when violations occur.
• Drive sales as Floor Leader by coaching Bear Builders, creating a Guest experience that reflects the Experience First culture, zoning associates, forecasting and adjusting sales based on business trends, and motivating the team to meet or exceed business targets.
• Ensure merchandising displays and layouts follow brand standards and create an inviting, cohesive store environment.
• Use common sense and independent judgment to maintain operational efficiency, follow safety policies and procedures, and resolve Guest issues.
• Oversee inventory processes, including receiving, stocking, and inventory counts.
• Assist in building and developing a high-performing team that consistently delivers an exceptional Guest experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED