Assistant Manager (03629) - Orchard Park, NY

Domino's Franchise•Orchard Park, NY
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including store operations, staff, cost and inventory controls, cash handling, customer relations, and adherence to company policies and procedures. The role supports team performance and may offer career progression from assistant manager to general manager and franchise owner. The position includes operating store equipment, stocking and preparing products, processing telephone orders, taking inventory and completing paperwork, and cleaning the equipment and facility. The Assistant Manager is expected to provide excellent customer service, maintain store standards and cleanliness, and contribute to marketing and profitability.

Requirements

  • Prior restaurant experience in a managerial role or leadership position.
  • Ability to comprehend and provide correct written instructions.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Motor coordination to make precise, rapid movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to meet strict quality-control standards, deal with people, and analyze and compile data.
  • Ability to stand for most tasks and walk short distances for short durations.
  • Ability to lift and handle deliveries weighing up to 50 pounds.
  • Ability to carry supplies, push or pull trays on dollies, and occasionally climb stairs or a ladder.
  • Ability to bend, crouch, squat, and reach as required by store tasks.
  • Ability to use hands continuously and frequently use forearms and wrists forcefully when shaping pizza dough.
  • Reliable transportation to and from work.

Responsibilities

  • Manage all activities and operations during assigned shifts.
  • Set an example for crew members and ensure policies and procedures are followed.
  • Manage staffing, paperwork, cost controls, cash control, food management, scheduling, store image, standards, customer service, attendance, store cleanliness, marketing, and profitability.
  • Operate store equipment and stock ingredients and supplies.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Provide customer service and communicate with customers and co-workers to process orders.
  • Work collaboratively or independently, direct activities, perform repetitive tasks, and make judgments and decisions under stress.
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