Level 1 Assistant Manager(03449) - 608 Broadway

Domino's Franchise•Massapequa, NY

About The Position

The Assistant Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls, customer relations, and setting an example for the crew. The role requires following all policies and procedures and expecting the same from team members. Responsibilities also include staffing, paperwork, food management, working to a schedule, maintaining standards and a perfect image, customer service, attendance and punctuality, store cleanliness, marketing, and profitability. The position involves operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility approximately daily. The role requires communication, basic mathematical and monetary-change skills, accurate order entry, and the ability to direct activities, work independently and with others, meet quality standards, and make judgments and decisions. Work may involve exposure to changing weather, temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, sitting for paperwork, lifting and carrying deliveries and food products, and pushing trays on dollies. Delivery-related duties may include traveling between the store, vehicle, and customer locations, and navigating stairs or other terrain while carrying products.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform physical tasks including standing, walking, sitting for paperwork, lifting, carrying, and pushing.

Responsibilities

  • Manage all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food, work to a schedule, and maintain standards and the store's image.
  • Provide great customer service and support attendance and punctuality.
  • Maintain store cleanliness, marketing, and profitability.
  • Operate all equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
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