Assistant Manager

JCrew • Saint Louis, MN

7d

About The Position

As an Assistant Manager, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, collaborate with the leadership team on strategies for business success, and provide operational support as needed.

You support the Store Director and Associate Store Manager in delivering business results and maximizing profitability. You own an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling, and help manage store operations, systems, and technology. You may assist with recruiting, training, and associate development, foster a collaborative working environment, and help the team exceed goals and deliver excellent customer service. You also lead fit sessions to build product knowledge, develop community-engagement ideas and events, and step into different sales-floor roles as needed.

The posting lists both part-time and full-time perks and does not specify which schedule applies to this opening. The hourly range is $17.75–$22.30. Pay may vary based on factors including work location, job-related knowledge, skills, and experience. The role may also offer bonus opportunities and benefits, subject to work location, employment type, and eligibility requirements.

Requirements

• 1–2 years of retail management experience with a similar scope.
• Passion for supporting the brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy when executing tasks.
• Ability to champion new ideas and navigate uncertainty with strong problem-solving skills.
• Scheduling flexibility, including nights, weekends, and holidays.
• Ability to bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in driving business results and maximizing profitability.
• Own an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Partner with store leadership to foster a collaborative working environment for associates.
• Help the team exceed goals and provide best-in-class customer service.
• Lead fit sessions to improve associates’ product knowledge and customer connections.
• Develop ways to engage the community and build loyalty through events.
• Work in a variety of sales-floor roles as needed.
• Provide immediate feedback and coaching to the sales team to maximize performance.
• Collaborate with the leadership team to adapt strategies for business success and support smooth operations.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage.
• Competitive paid time off (PTO) plan, including paid holidays, for full-time employees.
• Dental, vision, and life insurance for full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed