Assistant Manager(03494) - 2104 Grand Central Ave

Domino's Franchise•Horseheads, NY

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The position requires working with store equipment, products, orders, inventory, and paperwork, and may include delivery-related tasks. On-the-job orientation and training are provided. The role requires judgment, math skills, multitasking, communication, and the ability to direct activities and work with others or independently under stress.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Ability to comprehend and give written instructions and communicate verbally with customers and coworkers, including by telephone.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost, inventory, and cash controls and customer relations.
  • Set an example for crew members and follow company policies and procedures.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image, standards, and cleanliness.
  • Provide great customer service and support marketing and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as applicable.
  • Follow attendance and punctuality expectations and arrange transportation to and from work.
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