Assistant Manager(07368) 7002 Grand Ave

Domino's Franchise•Duluth, MN

About The Position

The Assistant Manager oversees everything that happens during a shift, setting an example for the crew and ensuring company policies and procedures are followed. The role includes managing store operations and team members while delivering strong customer service and supporting the store’s profitability. On-the-job orientation and training are provided. General store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The position may also involve delivery duties, including delivering products by car and to customers’ doors and distributing flyers and door hangers. The work environment includes exposure to varying or adverse weather during outside tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Store temperatures range from approximately 36 degrees in the cooler to 90 degrees or higher in some work areas. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use. Delivery work may involve driving, walking, carrying products, and climbing stairs. The company describes a flexible and fun workplace and opportunities for advancement, including paths from delivery driver to management, franchise ownership, or corporate operations. Its stated mission is to recognize and value individuals’ unique talents and contributions and create an environment where team members can reach their potential.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
Motor coordination and eye-hand coordination to make precise, rapid movements and use hands continuously for work tasks.
Ability to enter orders using a computer keyboard or touch screen.
Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, climbing occasionally, bending, crouching, and frequent reaching and hand use.
If performing delivery duties: valid driver’s license with a safe driving record meeting company standards; access to an insured vehicle that can be used for delivery; navigational skills to read maps and locate addresses; and ability to navigate adverse terrain, multi-story buildings, private homes, and other delivery sites while carrying products.

Responsibilities

Oversee all activities and operations during the assigned shift.
Manage staffing and set an example for the crew.
Follow company policies and procedures and ensure the crew does the same.
Control costs, inventory, and cash.
Manage food and store operations, including paperwork and working to a schedule.
Maintain store image, cleanliness, and operating standards.
Provide great customer service and manage customer relations.
Support marketing and store profitability.
Maintain attendance and punctuality and ensure transportation to and from work.
Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
If assigned delivery duties, deliver products by car to customers and distribute flyers and door hangers.