Assistant Manager(02718) - 2207 Grand Ave

Domino's Franchise•Waukegan, IL

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role requires setting an example for the crew, working to a schedule, and providing great customer service. Training and orientation are provided on the job. The posting also describes general store-team duties and physical and work conditions, including equipment operation, stocking, food preparation, order processing, inventory paperwork, cleaning, and delivery-related duties.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers, including by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and the ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigation skills to read maps and locate addresses.
  • For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, cash, and food management.
  • Handle staffing and paperwork.
  • Work to a schedule and maintain attendance and punctuality.
  • Set an example by following company policies and procedures and expecting the same of the crew.
  • Maintain store image, cleanliness, and adherence to standards.
  • Provide great customer service and manage customer relations.
  • Support marketing and store profitability.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • If performing delivery duties: deliver products by car to customers, distribute flyers and door hangers, and navigate delivery areas and sites.
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