Assistant Manager, Junior's Cheesecake
About The Position
The Restaurant Assistant Manager leads, educates, motivates, and energizes the team to provide a world-class dining experience. The role ensures food and drink quality while maintaining the restaurant’s daily presentation. The Assistant Manager administers personnel matters for restaurant team members, interacts with guests to gather service feedback, and provides ongoing education on industry trends and service etiquette. The role also supports revenue growth through marketing strategies, networking, and team-member engagement; assists with restaurant opening and closing; and escalates critical issues to the General Manager or Director of Restaurants. The position may rotate to other Food & Beverage outlets or venues as needed and requires applying Resorts World’s core values and property and department standards. Job-related tasks may require using a personal cellular device to perform operational duties or review company documents.
Requirements
- Must be at least 21 years of age.
- At least three years of experience in restaurant operations or a directly related operational area or field.
- At least three years of directly related operational management experience at a similar leadership level.
- Working knowledge of general restaurant operations.
- Working knowledge of restaurant management software systems.
- Ability to work varied shifts, including nights, weekends, and holidays.
- Ability to communicate effectively in English.
- Polished appearance and demeanor.
- Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.
- Ability to successfully lead and mentor a team.
- Proof of eligibility to work in the United States.
- Required licenses and certifications: SERV Safe Certification, Food Handlers Card, Alcohol Awareness (TAM) card, and LVMPD NON-Gaming card.
Nice To Haves
- Previous experience working with Forbes or an equivalent hospitality rating service.
- Previous experience working in a large, luxury resort setting.
- Excellent customer service skills.
- A hospitality degree or equivalent work experience.
Responsibilities
- Administer all aspects of personnel for restaurant team members.
- Interact with customers and guests to receive feedback on service.
- Provide ongoing education to team members on industry trends and service etiquette.
- Increase restaurant revenue through marketing strategies, networking, and team-member engagement.
- Assist with restaurant opening and closing responsibilities.
- Escalate critical issues to the General Manager or Director of Restaurants.
- Rotate to other Food & Beverage outlets or venues as necessary.
- Ensure Resorts World core values and property and department standards are implemented and applied.
- Use a personal device or cellular phone for job-related operational tasks, duties, and review of company documents.
- Perform other job-related duties as requested.
- Follow the company’s core responsibilities concerning ambassadorial conduct, safety, security, environmental services, and guest experience.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
