Assistant Manager (02701) - 123 W Calhoun St

Domino's Franchise•Macomb, IL

About The Position

The Assistant Manager is responsible for the daily operations and service of the store, supporting the Store Manager and helping ensure hot, fresh food is prepared and delivered in a timely manner while providing excellent customer care. The role includes supervising and training team members, maintaining inventory and store standards, handling customer concerns and cash transactions, and supporting sales and promotional efforts.

Requirements

Enthusiasm and willingness to learn.
Ability to work with minimal supervision.
Ability to motivate and build cohesive teams.
Positive attitude and motivational skills.
Strong communication and problem-solving skills.
Customer-service orientation.
Ability to work efficiently in a fast-paced environment.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Must have a personally insured, well-maintained vehicle.
Valid driver’s license and at least one year of driving experience, with no more than two traffic violations in the past two years.
Ability to lift 50 pounds and good mobility.
Flexibility to work evenings, weekends, and/or holidays.
Must be at least 18 years old.

Responsibilities

Assist the Store Manager with daily operations, including opening and closing procedures.
Supervise and coordinate team members to maintain an efficient workflow.
Train new employees on Domino’s standards, procedures, and customer service.
Monitor inventory and place orders as needed to maintain adequate stock.
Ensure compliance with food safety regulations and Domino’s operational standards.
Respond to customer inquiries, complaints, and issues professionally and promptly.
Manage cash-handling procedures and reconcile daily sales transactions.
Inspect the store regularly for cleanliness, organization, and compliance with company standards.
Support marketing initiatives and promotions to drive sales and customer satisfaction.