Assistant Manager

The Tile Shop • Raleigh, NC

3d • $60,000 - $75,000

About The Position

The Assistant Manager at The Tile Shop helps lead store sales and operations while delivering excellent customer service. The role builds, develops, trains, and coaches a team of Sales Associates; sells tile and related products; and helps customers understand product options, installation, and delivery status. The Assistant Manager also supports store and warehouse operations, tracks sales goals, maintains inventory accuracy, and develops schedules for Associates and Warehouse Personnel. First-year income is expected to be $60,000–$75,000 at target.

Requirements

• At least 1 year of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic and drive to exceed expectations.
• Ability to work well with others in a fast-paced, commission sales environment.
• Openness to learning and growing independently and from feedback.
• Ability to lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of design, including the ability to put together styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.
• Must have weekend availability.

Nice To Haves

• Previous experience in a related field.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Perform other duties as assigned.

Benefits

• Medical benefits
• Health Savings Account (HSA)
• Medica Value-Added Services
• Virtual Care
• Dental insurance
• Vision insurance
• Basic Life and AD&D
• Voluntary Life
• Voluntary Short-Term Disability
• Long-Term Disability
• Voluntary Accident Insurance
• Employee Assistance Program (EAP)
• Lincoln Financial Value-Added Benefits
• Dependent Care Flexible Spending Account (FSA)
• Pre-Paid Legal Plans
• 401(k) retirement plan
• 401(k) matching
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed