Assistant Manager

The Tile Shop • Mequon, WI

1d • $60,000 - $75,000

About The Position

The Assistant Manager builds and develops a well-rounded team of Sales Associates, trains and coaches employees, and supports store sales and operations. The role involves greeting customers, building lasting relationships, selling tile and related products, learning store and warehouse operations, and educating customers about installation processes and products. The Assistant Manager tracks store sales goals, provides product-delivery updates, maintains professional standards and inventory accuracy, develops schedules for Associates and Warehouse Personnel, and uses sound business practices. First-year income is expected to be $60,000–$75,000 at target.

Requirements

• At least 1 year of retail management experience.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Weekend availability.
• Strong work ethic and drive to exceed expectations.
• Ability to work well with others in a fast-paced, commission sales environment.
• Openness to learning and growing independently and from feedback.
• Positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of design, including putting together styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.

Nice To Haves

• Previous experience in a related field.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Perform other duties as assigned.

Benefits

• Medical benefits
• Health Savings Account (HSA)
• Medica Value-Added Services
• Virtual Care
• Dental insurance
• Vision insurance
• Basic Life and AD&D
• Voluntary Life
• Voluntary Short-Term Disability
• Long Term Disability
• Voluntary Accident Insurance
• Employee Assistance Program (EAP)
• Lincoln Financial Value-Added Benefits
• Dependent Care Flexible Spending Account (FSA)
• Pre-Paid Legal Plans
• 401(k) Retirement Plan
• 401(k) Matching
• Employee Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed