Assistant Manager

Foot Locker•Fairlawn, OH

About The Position

The Assistant Store Manager (ASM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving sales results, coaching the team, and keeping the store running smoothly. Assistant Store Managers are hands-on leaders who stay connected to customers and teammates and take ownership of store performance and customer experience. The ASM leads by example on the sales floor, supports daily store operations, helps develop associates, and serves as Manager on Duty when scheduled. The role uses retail technology and digital tools to enhance customer experience and support efficient store operations. The position offers a rate of pay of $16.50 per hour plus bonus incentives.

Requirements

  • At least 1 year of retail experience, preferably in a leadership or key-holding role.
  • Ability to coach, motivate, and engage a diverse team.
  • Strong communication and teamwork skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Reliable, self-motivated, and ready to take ownership.
  • Basic understanding of retail KPIs and operational processes.

Nice To Haves

  • Previous experience as a Key Holder, Supervisor, or Assistant Manager.
  • Experience in a fast-paced or high-volume retail environment.
  • Interest in pursuing long-term career growth in retail leadership.

Responsibilities

  • Lead by example on the sales floor, bringing energy, confidence, and solutions to customer interactions.
  • Coach the team to deliver excellent service, share product knowledge, and keep customers engaged.
  • Support sales goals through active floor engagement and customer follow-up.
  • Help manage daily store operations, including opening and closing, cash handling, and floor coverage.
  • Keep the store organized, customer-ready, and running smoothly.
  • Follow safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
  • Address issues, maintain standards, and take ownership of store execution.
  • Use retail technology and digital tools to enhance customer experience, enable associates, and support efficient operations.
  • Serve as Manager on Duty when scheduled, providing leadership and direction.
  • Support hiring, onboarding, and training of store associates.
  • Coach teammates in real time, recognize strong performance, and help address performance gaps.
  • Support the team and store priorities wherever needed.

Benefits

  • Weekly pay
  • 30–50% employee discount
  • Development and advancement opportunities
  • Life, medical, and dental coverage
  • State- and locally-required leave benefits, including Paid Family and Medical Leave
  • Paid vacation based on years of service
  • Disability benefits
  • 401(k) with company matching
  • Bonus incentives
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