Assistant Manager

Domino's Franchise•Trabuco Canyon, CA

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards, cleanliness, marketing and profitability. The role requires setting an example for the crew, following all policies and procedures, and ensuring the team does the same. The position also includes general store duties such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided. The posting includes delivery-specific duties and requirements: delivering products to customers, distributing flyers and door hangers, and using an insured vehicle with a valid driver's license and a safe driving record. The work involves customer and coworker communication, using computers and store equipment, and meeting physical demands such as standing, walking, lifting, carrying, pushing, climbing, bending and reaching. Work conditions include temperature changes, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and sometimes adverse weather.

Requirements

  • Use judgment, math skills and the ability to multitask.
  • Comprehend and give correct written instructions and communicate verbally with customers and coworkers, including by telephone.
  • Add, subtract, multiply and divide accurately and quickly, and make correct monetary change.
  • Have verbal, writing and telephone skills to take and process orders.
  • Coordinate eyes and hands or fingers to make precise movements quickly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: hold a valid driver's license with a safe driving record meeting company standards, and have access to an insured vehicle that can be used for delivery.
  • For delivery duties: have navigational skills to read a map and locate addresses, and be able to navigate adverse terrain, including multi-story buildings and private homes.
  • Meet the physical demands described, including standing, walking, lifting deliveries weighing up to 50 pounds, carrying, pushing or pulling trays, climbing, bending, crouching, reaching and continuous hand use.
  • Be able to talk and hear on the telephone, perform tasks requiring near and mid-range vision and depth perception, and differentiate between hot and cold surfaces.

Responsibilities

  • Manage all activities during the shift, including cost controls, inventory control, cash control and customer relations.
  • Set an example for the crew and ensure all policies and procedures are followed.
  • Handle staffing, paperwork, food management, scheduling, store standards, cleanliness, marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products to customers and distribute flyers and door hangers, as described in the delivery-specific duties.
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