Assistant Manager(06479) - 1043 Hickory Creek Blvd
About The Position
The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; and store cleanliness. The role requires setting an example for the crew, following company policies and procedures, maintaining standards and a professional image, providing great customer service, and supporting marketing and profitability. The manager must work to a set or changing schedule, be punctual, and have transportation to and from work. General store duties include operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory and completing paperwork, and cleaning equipment and the facility. The position includes on-the-job orientation and training. Advancement opportunities may include General Manager, franchisee, or Manager of Corporate Operations.
Requirements
- Must be 18 years of age or older.
- Must be willing and able to work during inclement weather.
- Must be willing to open and close.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to use a computer keyboard or touch screen to enter orders.
- Ability to work alone and with others, work adequately under stress, meet quality-control standards, and make judgments and decisions.
- Must have transportation to and from work.
- Ability to perform the physical tasks described, including standing, walking, lifting and carrying items up to 50 pounds, pushing trays on a dolly, and frequent reaching and hand use.
Responsibilities
- Manage all activities and operations during the assigned shift.
- Control costs, inventory, and cash.
- Manage staffing, paperwork, food, and store cleanliness.
- Maintain customer relations and provide great customer service, including addressing unhappy customers.
- Set an example for crew members and ensure policies, procedures, and quality standards are followed.
- Work to a set or changing schedule and meet attendance and punctuality requirements.
- Support store marketing and profitability.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; clean equipment and the facility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
