About The Position

The Estée Lauder Companies is seeking an inspirational and dynamic Assistant Store Manager for MAC at Biltmore Fashion Park in Phoenix, Arizona. The Assistant Manager supports the Store Manager in leading, coaching, and developing Sales Associates to achieve sales, customer service, and operational targets. This role is suited to an ambitious, high-performing self-starter with retail experience and a passion for helping others reach their potential. The company describes its culture as valuing diversity of thought and people and offers career opportunities, training and development, and a competitive remuneration and benefits package.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Previous supervisory experience and a proven track record of coaching or mentoring others to achieve sales and customer service targets.
  • Retail operations experience, including inventory management and cash reconciliation.
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Proficiency in Microsoft Office.
  • Applicants must be able to provide proof of the right to live and work in the country if invited to interview.

Nice To Haves

  • Retail experience within cosmetics is preferred.

Responsibilities

  • Support the Store Manager in leading, coaching, and developing Sales Associates.
  • Help the team achieve sales, customer service, and operational targets.
  • Provide inspirational, authentic, and personalized customer service.
  • Coach and mentor team members to achieve sales and customer service targets.
  • Contribute to retail operations, including inventory management and cash reconciliation.

Benefits

  • Competitive bonus program.
  • Health insurance coverage, including medical, dental, and vision insurance.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Paid leave programs.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Other benefits, many of which are subsidized or fully paid by the company.
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