About The Position

The Estée Lauder Companies is seeking an inspirational, dynamic Assistant Store Manager for MAC at Biltmore Fashion Park in Phoenix, Arizona. The role supports the Store Manager in leading, coaching, and developing Sales Associates to meet sales, customer service, and operational targets. It suits an ambitious, high-performing self-starter with retail experience and a passion for helping others reach their potential. The company describes opportunities for career progression, training and development, and a competitive remuneration and benefits package.

Requirements

  • Proven retail experience, preferably in cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Previous supervisory experience and a proven record of coaching or mentoring others to achieve sales and customer service targets.
  • Retail operations experience, including inventory management and cash reconciliation.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Proficiency in Microsoft Office.
  • Must be able to provide proof of the right to live and work in the country if invited to interview.

Responsibilities

  • Support the Store Manager in leading, coaching, and developing Sales Associates.
  • Help the store or counter achieve sales, customer service, and operational targets.
  • Provide inspirational, authentic, and personalized customer service.
  • Coach and mentor team members to achieve sales and customer service targets.
  • Support retail operations, including inventory management and cash reconciliation.

Benefits

  • Competitive bonus program eligibility.
  • Health insurance coverage, including medical, dental, and vision insurance.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Paid leave programs.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Training and development opportunities.
  • Competitive remuneration package.
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