Assistant Manager

EssilorLuxottica Group • Orlando, FL

15h

About The Position

The Assistant Manager ensures delivery of the Target Optical Way and the Guest Experience. The role demonstrates leadership through clear communication, team building, critical thinking, collaboration, and driving results while styling guests. The Assistant Manager partners with the Optical Store Manager to achieve profitable sales, guide and develop team members, maintain business partnerships, and ensure compliance with store operations, policies, and brand initiatives.

Requirements

• Bachelor’s degree or equivalent.
• At least 2 years of retail or customer service experience.
• Selling skills.
• Self-motivated.
• Selection and recruitment skills.
• Critical thinking.
• Collaborative approach.
• Accountability for results.
• Ability to coach and develop others.

Nice To Haves

• ABO certification preferred.

Responsibilities

• Partner with the Optical Store Manager to build plans that deliver profitable store sales measured by current objectives.
• Deliver the daily sales goal through flawless execution of WOW! Guest Experience behaviors.
• Ensure, influence, and inspire the team to provide a simple, fun, and in-style fashion experience by modeling the Target Optical Way.
• Provide floor leadership, guidance, and direction to team members to ensure guests receive a best-in-class experience.
• Create, live, and teach the culture to build brand awareness and attract new guests daily from the Host to Optical.
• Support the Optical Store Manager in maintaining professional business partnerships with the Target Optical doctor and Target Host.
• Recruit, interview, train, develop, motivate, and retain Brand right Optical Team Members.
• Support team member accountability through coaching, development, and regular touch bases to deliver the WOW! Guest Experience.
• Support compliance with eSchedule, Guest Retention, Guest Driving Behaviors, and current brand initiatives.
• Partner with the Store Manager to ensure compliance with operating policies and procedures, including merchandising, store presentation, timely and accurate implementation of approved marketing programs and promotions, accurate sales transactions, and use of sales strategies and resources.
• Model the Target Optical Personal Style Dress Code.

Benefits

• Health care.
• Retirement savings.
• Paid time off/vacation.
• Various employee discounts.
• Competitive bonus and/or commission plan may be offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager