About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; food management; staffing; paperwork; customer relations and service; store cleanliness; marketing; and profitability. The role requires setting an example for the crew, following all policies and procedures, maintaining store standards, and ensuring attendance and punctuality. It also involves working to a schedule and having transportation to and from work. The position includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, receiving and processing phone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. Depending on duties, team members may deliver products and flyers within a designated area. The work involves frequent standing and hand use, repetitive tasks, and occasional lifting, carrying, pushing, climbing, stooping, crouching, and reaching. Conditions may include varying weather, temperature changes, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts. Delivery duties require driving and navigating delivery sites, potentially including stairs and adverse terrain.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, climbing, bending, reaching, and continuous hand use.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
  • Transportation to and from work.

Responsibilities

  • Manage all activities during the assigned shift.
  • Control costs, inventory, and cash.
  • Manage food, staffing, paperwork, and work schedules.
  • Set an example for the crew and ensure compliance with all policies, procedures, and standards.
  • Provide great customer service and manage customer relations.
  • Maintain attendance and punctuality, store cleanliness, and a perfect image.
  • Contribute to store marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • When assigned delivery duties, deliver products by car to customers and distribute flyers and door hangers.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service