Level 2 Assistant Manager(03203) - 216 Washington St

Domino's Franchise•Claremont, NH

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all policies and procedures, and ensuring the crew does the same. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance and punctuality, and profitability. Transportation to and from work is required. The position also includes general store-team duties such as operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products by car to customers and distributing flyers and door hangers.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, including by telephone, to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow and enforce company policies and procedures.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image, standards, and cleanliness.
  • Provide great customer service and support marketing and store profitability.
  • Maintain attendance and punctuality and arrange transportation to and from work.
  • Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers when required.
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