Assistant Manager - Ashwood Cove

FREEMAN WEBB COMPANY REALTORS, LLC•Murfreesboro, TN

About The Position

The Assistant Manager handles leasing activities, routine administrative duties, and may take on marketing and resident-engagement responsibilities. Duties include meeting and greeting the public, answering calls, showing the model and community, verifying residency applications, preparing leasing documents and reports, following up with prospective residents, preparing leases, receiving notices to vacate, and delivering renewal letters. The role also includes walking the grounds to check curb appeal, training leasing employees as requested, preparing new-resident promotional items, and monitoring marketing supplies. Administrative work includes posting rent, preparing bank deposits, writing work orders, inspecting vacated apartments to determine security-deposit disposition, preparing maintenance reports and late-rent letters, ordering office supplies, and assisting the Community Manager with managerial reports. Additional duties may include off-site marketing, conducting and analyzing market studies and competitive comparisons, recommending pricing or policies, managing business calls and marketing projects, and performing Social Director duties such as preparing newsletters, planning social activities, and supporting resident retention. When the Community Manager is absent, the Assistant Manager may be asked to assume management responsibilities.

Requirements

At least 12 months of tenure with the company, including at least six months as a Leasing Consultant, Community Manager, or higher.
Computer experience and proficiency with on-site computer hardware and software applications.
Demonstrated leasing ability and superior leasing skills.
Talent and desire to deal with the public on a continuing basis.
Demonstrated strong leadership skills and thorough knowledge of policies and procedures.
Ability to recognize problems and recommend solutions.
Physical ability to communicate effectively with prospects and residents and dexterity to tour them through apartments on multiple floors or across varied terrain.
Valid driver's license and reliable transportation.

Responsibilities

Meet and greet the public, answer telephone calls, demonstrate the model and community, and follow up with prospective residents.
Verify residency applications and prepare marketing forms, reports, and leases for signature.
Receive notices to vacate and prepare weekly overviews and lease-renewal letters.
Walk the grounds regularly to ensure curb-appeal standards are met.
Train new employees in leasing and other duties as requested by the Community Manager.
Prepare promotional items for new residents and monitor marketing-supply inventories.
Post rent, prepare bank deposits, write work orders, and prepare routine maintenance reports.
Inspect recently vacated apartments to determine security-deposit disposition.
Order office supplies and prepare late-rent letters.
Assist the Community Manager with managerial reports.
As needed, make off-site marketing calls, prepare and analyze market studies and comparison grids, shop competitors, make recommendations, handle business calls, and conduct special marketing projects.
As needed, prepare community newsletters, plan social activities, and support resident-retention programs.
May assume management responsibilities in the Community Manager's absence.