Assistant Manager - Olympus Pinegrove

Olympus Property•Millville, DE

7d•$27 - $28•Onsite

About The Position

The Assistant Manager at Olympus Pinegrove supports residents and manages business operations, maintains accurate financial records, and fosters a collaborative and supportive work environment. The role calls for an entrepreneurial, goal-oriented, systematic approach and attention to detail, as well as comfort working in an office and communicating with residents and colleagues. The Assistant Manager also assists the Leasing team by showing apartments, providing resident service support, participating in resident retention efforts, and helping with community events. The position upholds Olympus Property’s core values of Customer Care, Teamwork, Trust, Family, and Fun. It maintains confidential and secure office and resident files; safeguards, deposits, and records property receipts; addresses resident comments and complaints; leases apartments when needed; and inspects move-in-ready apartments. The Assistant Manager may fill in for the Business Manager (Property Manager) during absences or as needed, manages rental collection, assesses apartment move-out conditions, and escalates liability claims, legal complaints, and other violations to management and the corporate office. The role also monitors local business, retail, hiring, construction, and market conditions that could affect occupancy or property income. This is a full-time onsite position, Monday through Friday, generally 9 AM to 6 PM, with hours that may vary slightly. Flexibility is required for after-hours resident events and/or the first weekend of each month. The initial pay range is $27–$28 per hour, based on location and experience, with monthly renewal and quarterly bonus incentives for eligible team members.

Requirements

Onsite experience at an apartment community as an Assistant Manager or a cross-trained Leasing Consultant.
Available full-time, Monday through Friday from 9 AM to 6 PM; hours may vary slightly.
Flexibility for after-hours resident events and/or the first weekend of each month.

Nice To Haves

RealPage, Knock, or Onesite software experience is strongly preferred.

Responsibilities

Embody Olympus Property’s core values: Customer Care, Teamwork, Trust, Family, and Fun.
Maintain office and resident files with integrity and in a confidential and secure manner.
Safeguard monies received at the property and ensure they are deposited and entered into the operations system promptly.
Attend promptly to resident comments and complaints.
Take on leasing responsibilities, including leasing apartments when needed.
Inspect move-in-ready apartments before move-in.
Promote friendly, open, and available conduct among team members toward residents and coworkers, while discouraging non-fraternization.
Fill in for the Business Manager (Property Manager) during absences and as needed.
Manage and monitor rental collection, including collecting rent promptly and depositing receipts before the bank closes each day.
Assess apartment condition at move-out and have a final account statement sent with the final disposition.
Immediately inform and refer liability claims, legal complaints, and other violations to the Property Manager, Regional Manager, and corporate office.
Stay current on nearby businesses and retail, hiring trends, new construction, and other submarket and market conditions that could affect property occupancy or income.
Assist the Leasing team with apartment showings, resident service support, resident retention efforts, and community events.