Assistant Manager (Bilingual Required)

Capstone Careers•Round Rock, TX

About The Position

The Assistant Manager completes daily financial and administrative transactions for the community, including collecting and posting rent, fees, and other payments; preparing bank deposits and monthly close-out reports; and processing invoices and payables. The role uses property management software and maintains accurate transactions, updates, and backups. It reviews resident files and accounting records, communicates about outstanding balances, collects delinquencies, and enforces lease terms to maximize revenue. The Assistant Manager reviews vendor and contractor invoices, reconciles charges with work performed or products purchased, obtains community manager approval, codes expenses, and coordinates communication among vendors, accounting, and clients or owners. The role follows established eviction procedures and represents the community in court proceedings when required. It also processes resident move-outs in accordance with lease terms, legal requirements, and company procedures. The position supports resident satisfaction by responding to questions, complaints, and service requests. In the community manager’s absence, the Assistant Manager serves as the on-site supervisor, delegates daily work, coordinates maintenance and make-ready tasks, and manages community operations in accordance with company policies and practices. The role also assists with leasing by showing apartments, following up with prospects, processing applications, and preparing lease and move-in documents. A driver’s license is required. Employment is contingent on satisfactory criminal history and drug-screening results.

Requirements

High school education or equivalent.
Strong math skills.
Driver’s license.
Satisfactory criminal history record check, as a condition of continued employment.
Satisfactory drug-screening result, as a condition of continued employment.

Nice To Haves

Bilingual ability is preferred.

Responsibilities

Collect and post rent, fees, and other payments; prepare daily bank deposits and monthly close-out reports; and process invoices and payables.
Use property management software to enter transactions accurately and complete system updates and backups.
Review resident files and accounting records for unpaid or late fees, communicate outstanding balances, collect delinquencies, and enforce lease terms.
Review vendor, contractor, and service-provider invoices; reconcile charges; obtain community manager approval; code expenses; and coordinate related communications.
Follow company eviction procedures, including notice requirements, evictions, and representing the community in court hearings and proceedings when required.
Process resident move-outs according to lease terms, notice requirements, applicable fees, established procedures, and legal requirements.
Respond promptly to resident complaints, questions, and requests and take appropriate action to resolve service issues.
Act as the on-site supervisor when the community manager is absent, organizing and delegating work, coordinating maintenance and make-ready tasks, and overseeing compliant community operations.
Assist with leasing by showing apartments, following up with prospects, processing applications, and preparing lease and move-in documents.
Promote a positive image of the apartment community and management company.