Assistant Manager

Arby's (AES Restaurants)•Middletown, OH

4d•$40,000 - $50,000

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s, is hiring a Restaurant Assistant Manager to help guide the team and create a positive guest experience. The Assistant Manager sets the tone for the team when in charge and upholds standards of quality, safety, and cleanliness. The role works with the General Manager to achieve restaurant performance goals across operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The position also involves using restaurant systems and tools, including the Systems Board and RTI Task Lists, and following government regulations, employment law, food safety requirements, operations policies, and accounting controls. AES describes itself as a goal-oriented company where employees can develop their skills. The company operates Arby’s restaurants across 344 locations in 20 states.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
The ideal candidate demonstrates respectful communication, coaching and development, emotional resilience and patience, leadership, and the ability to work in a fast-paced environment and think on their feet.
The ideal candidate holds themselves to high standards of integrity and customer satisfaction and has P&L management, operations management, restaurant management, food cost management, and labor cost management skills.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to operate the restaurant effectively each shift and day.
Implement restaurant controls, particularly for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager to achieve high performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety requirements, and operations policies, and implement accounting controls.
Maintain standards of quality, safety, and cleanliness.