Assistant Manager | Bal Harbour

Veronica Beard•Florida, FL

4d•Onsite

About The Position

The Assistant Manager assists the Store Manager in maximizing sales, providing an exceptional customer shopping experience, and managing the store in accordance with company visual and operational standards. The Assistant Manager is responsible for store operations as Manager-on-Duty when the General Manager is absent. This role is based at the Bal Harbour location. The role leads sales performance and customer service, supports associate development, oversees operational and asset controls, helps maintain store standards, and ensures effective merchandising and visual presentation. The Assistant Manager represents Veronica Beard’s fashion and style, supports a collaborative and inclusive workplace, and adheres to company dependability guidelines, including attendance requirements.

Requirements

At least 2 years of retail management experience in women’s apparel or a related field.
Ability to work a flexible schedule, including nights and weekends.
Strong verbal and communication skills.
Strong observation skills, including the ability to identify and assess customer and employee behavior, reactions, and floor awareness.
Ability to retain and use information such as names, merchandise details, policies, and procedures.
Ability to create a quality working environment that encourages others to develop and excel.
Ability to foster a work climate of mutual trust, respect, professionalism, and teamwork to achieve goals.

Responsibilities

Supervise staff and assume the Manager’s role in the General Manager’s absence.
Drive sales excellence, ensure selling standards are met, provide excellent customer service and Clienteling, and maximize sales through floor supervision.
Train associates in product knowledge, selling skills, customer service, and operations; provide feedback and team-sell to develop the selling team.
Manage wage costs, salaries, and allowable hours to protect store payroll.
Control company assets and maintain loss prevention, key control, inventory paperwork, and standards of conduct.
Maintain accuracy and compliance in cash, inventory, fixtures, and property.
Help execute floor-set and promotional directives and ensure store standards and company policies and procedures are followed.
Complete paperwork promptly and accurately and help control payroll hours, fixtures, cash, inventory, and property.
Execute merchandising strategies and directives; keep the selling floor neat, clean, organized, and aligned with the correct visual image.
Ensure displays, fixtures, and visual areas reflect current visual direction; identify product concerns and communicate them in a timely manner.
Communicate inventory needs in support of business goals and provide timely feedback to stores regarding visual direction in partnership with the Retail Director.
Represent Veronica Beard’s fashion and style and demonstrate knowledge of current trends and fashion-forward styling.
Be comfortable on camera for social media, including still photography and video.
Meet company dependability guidelines, including attendance requirements, and attend store meetings.