Assistant Manager

AES Restaurant Group•Greensboro, NC

19d

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is hiring a Restaurant Assistant Manager. The Assistant Manager helps guide the team in creating a positive guest experience and upholding quality, safety, and cleanliness standards. The role works with the General Manager to achieve strong restaurant performance across operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. It also involves using restaurant systems and tools, following applicable government regulations and employment, food-safety, and operations policies, and implementing accounting controls. AES describes itself as goal-oriented and offers opportunities to develop skills.

Requirements

Have a reliable vehicle and a valid driver’s license.
Be ServSafe certified or capable of obtaining certification.
Be able to work in warm and cold temperatures.
Be able to stand for 8–10 hours.
Be able to lift up to 50 pounds.
Be able to climb ladders for general maintenance.
Be able to bend, squat, twist, pull, and reach.
Demonstrate respectful communication, coaching and development, emotional resilience and patience, leadership, and the ability to work in a fast-paced environment and think on your feet.
Maintain high standards of integrity and customer satisfaction.
Demonstrate P&L, operations, restaurant, food-cost, and labor-cost management abilities.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach the team.
Use AES systems to run the restaurant effectively each shift and day.
Implement restaurant controls, especially for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager to achieve strong operational and financial performance, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food-safety and operations policies, and implement accounting controls.