1077 - Assistant Manager

Domino's Franchise•Sterling Heights, MI

About The Position

The Assistant Manager is responsible for everything that happens during an assigned shift, including cost, inventory, and cash controls, customer relations, and ensuring that company policies and procedures are followed. The role sets an example for the crew and oversees staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. Assistant Managers also perform general store-team duties such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires communication and basic math skills, the ability to work with customers and coworkers, and the physical capacity to perform store tasks. Delivery duties may also be required, including delivering products and promotional materials within the designated area. Advancement opportunities described include General Manager, franchisee, or Manager Corporate Operations.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards, for delivery duties.
  • Access to an insured vehicle that can be used for delivery, for delivery duties.
  • Ability to meet the physical demands and work conditions described, including standing, walking, lifting, carrying, reaching, bending, and navigating stairs or adverse weather when applicable.

Responsibilities

  • Take responsibility for all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for team members and follow company policies and procedures while expecting the same of the crew.
  • Manage staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance and punctuality, cleanliness, marketing, and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, when required.
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