1077 - General Manager

Domino's Franchise • Sterling Heights, MI

2d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards, cleanliness, marketing, and profitability. The role sets an example for the crew and requires following company policies and procedures while expecting the same of team members.

The posting also describes general store-team duties, including operating equipment, stocking ingredients, preparing products, taking and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work may involve delivery duties, including delivering products by car and to customers’ doors and distributing flyers and door hangers.

Work takes place in a store and may include office paperwork, delivery driving, and outdoor tasks. Conditions include changing and sometimes adverse weather, temperature variation, food odors, cornmeal dust, cramped cooler space, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting, lifting and carrying items weighing up to 50 pounds, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. The posting gives conflicting role descriptions: the title is General Manager, while the opening paragraph refers to assistant managers.

Requirements

• Ability to use judgment, perform basic math, and multitask.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
• For delivery duties: valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle usable for delivery.

Responsibilities

• Oversee all activities during a shift, including cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and ensure company policies and procedures are followed.
• Handle staffing and paperwork.
• Manage food and work to a schedule.
• Maintain the store’s image and adherence to standards, cleanliness, and customer-service quality.
• Contribute to marketing and profitability.
• Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
• Deliver products by car to customers and deliver flyers and door hangers, if assigned delivery duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed