1077 - Customer Service Rep

Domino's Franchise • Sterling Heights, MI

3d • Onsite

About The Position

Customer Service Reps serve customers and help with the daily operation of a Domino’s Pizza store. The role involves receiving and processing orders by phone and in person, preparing products, operating equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning the store and equipment. On-the-job orientation and training are provided. The role may suit someone seeking part-time or full-time work, including as a second job, and the company describes opportunities for advancement into management and franchise ownership.

Requirements

• Must be at least 16 years old.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Ability to make rapid, accurate hand and finger movements with eye-hand coordination.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, interact with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the job, including standing for most tasks, walking short distances, lifting and carrying items weighing up to 50 pounds, pushing or pulling trays, occasional climbing, frequent bending and reaching, and continuous hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
• Prepare products.
• Receive and process telephone orders and communicate with customers and co-workers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility, approximately daily.
• Unload and move product deliveries, including using a hand truck.
• Perform related store tasks such as stocking, cleaning, and maintaining signs and work areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed