Assistant Manager

Carrols•Laurel, MD

19h

About The Position

Burger King Assistant Managers help drive restaurant performance and develop strong teams. Working closely with the Restaurant General Manager, the Assistant Manager delivers operational excellence, guest satisfaction, and financial results. The role leads shifts, coaches and develops Team Members and Shift Coordinators, and maintains quality, service, cleanliness, and safety standards. The Assistant Manager also supports sales growth, labor efficiency, food safety, and guest satisfaction goals. This is a hands-on leadership role balancing people development with operational discipline.

Requirements

At least 18 years of age.
1–2 years of leadership experience in restaurants, retail, or other fast-paced environments.
People-first mindset with strong communication and team motivation skills.
Ability to solve problems and make confident, timely decisions.
Commitment to guest experience, Burger King standards, and ongoing learning and growth.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Serve guests and help the team deliver fast, friendly service and positive guest experiences.
Coach and develop Shift Coordinators and Team Members to build their skills and capabilities.
Lead restaurant operations while maintaining Burger King brand standards and modeling hands-on leadership.
Encourage fresh ideas and remove operational roadblocks.
Monitor inventory, manage orders and assets, and ensure maintenance is completed.
Support profitability through sound decision-making and by maintaining cash control and security protocols.
Support performance goals related to sales growth, labor efficiency, food safety, and guest satisfaction.