About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, food management, staffing, paperwork, scheduling, store cleanliness, marketing, profitability, customer relations, and maintaining a perfect image and company standards. The manager must set an example, follow all policies and procedures, and expect the same from the crew. The role also includes general store-team duties such as operating equipment, stocking and preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may include delivery duties: delivering products by car to customers, distributing flyers and door hangers, and performing related driving, walking, and climbing tasks. Delivery requires a valid driver's license and access to an insured vehicle that can be used for work. Other duties not listed may arise.

Requirements

  • Domino's management experience is a plus.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses within the delivery area.
  • For delivery duties: ability to navigate adverse terrain and carry products while walking or climbing.

Responsibilities

  • Manage all activities during the shift, including staffing, paperwork, cost controls, cash control, inventory, food management, and customer relations.
  • Follow all policies and procedures and set an example for the crew.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain store cleanliness, a perfect image, and adherence to standards.
  • Provide great customer service and contribute to marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • When assigned delivery duties, deliver products by car to customers and deliver flyers and door hangers.
  • Navigate delivery areas and customer locations, including multi-story buildings and stairs.
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