Customer Service Rep(08753) - 8447 Charlotte Highway Ste#700

Domino's•Fort Mill, SC

2d•$10 - $12•Onsite

About The Position

Prairie Pizza, a family-owned Domino's franchise based in Charlotte, NC, is seeking a friendly and enthusiastic Customer Service Representative. The role serves as a customer-facing representative, taking orders, answering questions, and helping ensure positive customer experiences. The representative works with the store team to support smooth operations and customer satisfaction. The position also requires following Domino's pizza-making standards, maintaining a clean and professional appearance in accordance with the dress code, working efficiently, and providing friendly service.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must adhere to Domino's pizza-making standards and procedures.
Must maintain a clean and professional appearance and follow the Domino's dress code.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to ensure smooth operations and happy customers.
Prepare pizzas according to Domino's standards and procedures.
Maintain a clean and professional appearance, follow the Domino's dress code, and represent the brand positively.