Customer Service Rep(08753) - 8447 Charlotte Highway Ste#700

Domino's Franchise•Fort Mill, SC
•Onsite

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a friendly and enthusiastic Customer Service Representative. The role involves taking customer orders, answering questions, and helping ensure positive customer experiences. Representatives work with the store team to support smooth operations and customer satisfaction. The position also requires following Domino’s pizza-making standards, maintaining the company’s dress code and professional image, and working with hustle and energy in a fast-paced environment. The company describes opportunities for growth and advancement.

Requirements

  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills and ability to find solutions.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must work with hustle and energy.
  • Must be friendly and maintain a positive attitude with customers.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide friendly, excellent customer service.
  • Answer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to ensure smooth operations and customer satisfaction.
  • Follow Domino’s pizza-making standards and procedures.
  • Maintain a clean, professional appearance in accordance with the Domino’s dress code and represent the brand positively.

Benefits

  • Competitive pay of $10–$12 an hour.
  • Benefits for eligible employees, including health insurance, paid time off, and a 401(k).
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunities for growth and advancement.
  • Flexible scheduling.
  • Fun and friendly work environment.
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