Customer Service Rep(06989) - 700 N Loop 340

Domino's Franchise•Bellmead, TX
•Onsite

About The Position

Customer Service Reps help Domino’s provide customer service and prepare and process pizza orders. The role may be part-time or full-time, with schedules described as accommodating employees’ other commitments. On-the-job orientation and training are provided. The position offers opportunities to grow into management and other roles within Domino’s. Team members operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility. The job involves communicating with customers and co-workers in person and by phone, entering orders by computer keyboard or touch screen, handling money, and performing physical tasks in a pizza store environment.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, and frequent reaching and hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Unload deliveries and move ingredients and supplies to storage.
  • Perform other store tasks, including removing trash and completing outside tasks as needed.
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