Customer Service Rep (7524) - 11400 S 700 East

Domino's Franchise•Draper, UT

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to process customer orders and support store operations. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management or franchise ownership. The role includes using store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work involves communicating with customers and coworkers in person and by phone, entering orders by keyboard or touch screen, handling payments, and working to quality standards. Work conditions include exposure to temperature changes, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The role also has physical demands such as standing, lifting, carrying, pushing, reaching, bending, and repetitive hand use.

Requirements

Must be at least 16 years of age.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise movements quickly and accurately.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical demands of the role, including standing for most tasks; lifting deliveries weighing up to 50 pounds; carrying supplies; pushing or pulling trays on dollies; and frequent reaching, bending, and hand use.
Ability to work around varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers to process orders in person and by phone.
Enter orders using a computer keyboard or touch screen.
Unload deliveries using a hand truck and move supplies to storage shelves.
Perform other store tasks as needed, including handling trash and cleaning.