Assistant Manager

J.Crew • Boca Raton, FL

1d

About The Position

As an Assistant Manager, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, and collaborate with the leadership team to adapt strategies for business success and provide operational support.

You support the Store Director and Associate Store Manager in business results and profitability, and own an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling. You help manage store operations, systems, and technology; support recruiting, training, and development as needed; and foster a collaborative environment. You help ensure the team exceeds goals and delivers strong customer service, lead fit sessions to build product knowledge, develop community-engagement ideas and events, and step into different sales-floor roles as needed.

Requirements

• 1–2 years of retail management experience with a similar scope.
• Passion for supporting the brand, customers, and teams.
• Current knowledge of fashion trends and industry developments.
• Teamwork, flexibility, and courtesy when executing tasks.
• Ability to innovate, champion new ideas, navigate uncertainty, and demonstrate problem-solving skills.
• Scheduling flexibility, including nights, weekends, and holidays.
• Ability to bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
• Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Partner with store leadership to create a collaborative working environment for associates.
• Help the team exceed goals and provide best-in-class customer service.
• Lead fit sessions to increase associates’ product knowledge and strengthen customer connections.
• Develop ways to engage the community and build loyalty through events.
• Step into a variety of sales-floor roles as needed.
• Provide immediate feedback and coaching to the sales team to maximize performance.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded J. Crew, J. Crew Factory, and Madewell products.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage.
• Competitive paid time off (PTO) plan, including paid holidays (full-time).
• Dental, vision, and life insurance (full-time).

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed