Assistant Manager Papa Gino's

New England Authentic Eats LLC (Papa Gino's / D'Angelo)•FRANKLIN, MA
•$18 - $20

About The Position

Papa Gino’s is seeking an Assistant Manager to help operate a high-energy restaurant, lead team members, and support daily operations. The role assists the General Manager in achieving corporate profit objectives, providing guest satisfaction, and maintaining a friendly, enthusiastic, productive, and respectful work environment. The Assistant Manager serves as Manager on Duty when assigned, provides hospitality and service to guests, and works at any restaurant station when necessary.

Requirements

  • At least 1 year of restaurant or retail leadership experience.
  • Availability to work days and nights.
  • Must be at least 18 years old.
  • Ability to safely and successfully perform essential job functions in accordance with applicable standards, including productivity standards.
  • Ability to maintain regular, punctual attendance.

Responsibilities

  • Assist the General Manager with daily restaurant operations and corporate profit objectives.
  • Help create a fun, productive, and respectful team environment.
  • Lead by example, coach team members, and support team performance.
  • Serve as Manager on Duty and ensure guests receive a high level of hospitality and service.
  • Ensure food standards, food quality, preparation, and production requirements are met.
  • Ensure compliance with standards for guest relations, labor costs, paper costs, restaurant safety, and sanitation.
  • Prepare and maintain personnel records, team member schedules, and financial and administrative reports.
  • Ensure company operating procedures for the dining room, service area, and kitchen are followed.
  • Ensure specials, promotions, and marketing plans are presented according to company expectations and requirements.
  • Ensure compliance with federal, state, and local regulations.
  • Assign team members to positions and make purchases in accordance with inventory levels and budgets.
  • Make shift-operation decisions, take disciplinary action when necessary if the Manager on Duty is unavailable, and escalate disciplinary issues to the Manager or General Manager.
  • Work at any restaurant station when necessary and perform other job-related duties as required by business needs.

Benefits

  • $18–$20 per hour plus 5 hours of overtime each week.
  • Weekly pay.
  • Monthly bonus potential.
  • Free food each shift.
  • Paid sick time, vacation, holidays, and personal days.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Company-paid life insurance.
  • Uniforms provided.
  • Opportunities for advancement into store leadership and beyond.
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